Refund Policy

Return and Refund Policy

Our Return and Refund Policy was last updated. [2022/01/01]

Thank you for shopping at [ByWooKorea.com].

If for any reason you are not completely satisfied with your purchase, please review our policies on refunds and returns.

The following terms apply to all products you purchase with us.
Interpretation and definition

<Interpretation>

Capitalized words define their meaning under the following conditions: The following definitions have the same meaning, whether singular or plural.

<Definition>

The purpose of this return and refund policy is to:

● "Company" ("Company", "we", "our" or "our" in this Agreement) means [BYWOO COMPANY].

● “Goods” refers to goods sold within the service.

● "Order" means your request to purchase goods from us.

● “Service” means the Website.

● “Website” refers to [BYWOO COMPANY] accessible from [http://www.bywookorea.com].

● “You” means an individual accessing or using the Services and, if applicable, the company or other entity through which that individual accesses or uses the Services.

<Order Cancellation Right>

You may cancel your order within 14 days for special reasons.

The deadline for withdrawal of subscription is 14 days from the date of delivery of the customer's goods, etc. or the date of receipt of the goods delivered by a third party designated by the customer rather than the delivery company.

In order to exercise your right of cancellation, you must inform us of your decision by making a clear statement. You can inform your decision by:

● Send email: [byyuncompany@naver.com]

We will refund you within 14 days of receiving the returned item. We will use the same payment method you ordered and you will not incur any fees for such reimbursement.

<Return Conditions>

In order for a product to be eligible for a return, please ensure that:

● Items purchased in the last 14 days
● The product is in its original packaging.
● The following products cannot be returned.
● Supply of products made to your specifications or clearly personalized.
● Due to the nature of the product, returns are not appropriate, or the product is rapidly deteriorated or the expiration date has passed.
● For health protection or hygiene reasons, it is not possible to return or supply opened products after delivery.
● After delivery, due to the nature of the product, it is inseparably mixed with other products and supplied.

We reserve the right, in our sole discretion, to refuse to return any product that does not meet the return conditions above.
return

You are responsible for the cost and risk of returning the Goods to us. You must send the product to the following address:

[Address] 3rd floor, 124, Hosan-ro, Dalseo-gu, Daegu, Republic of Korea

We are not responsible for products damaged or lost during return shipping. So, it's a good idea to get insurance and sign up for a traceable postal service. Refunds cannot be processed unless there is evidence that the product has actually been received or that a return shipment has been received.

<Gift>

If the product is marked as a gift when purchased and shipped directly, you can receive a gift credit equal to the return amount. A gift certificate will be mailed to you upon arrival of the returned product.

If you didn't mark the item as a gift at the time of purchase, or if the gift giver shipped your order for future delivery, we'll send you a refund.

<Contact Us>

If you have any questions about our return and refund policy, please contact:

● Send email: [byyuncompany@naver.com]